Brightlink Learning

CILEx eLearning Terms and Conditions

CILEx E-learning Terms and Conditions

CILEx is not currently accrediting any new centres for delivery of the CILEx qualifications overseas. Therefore, Brightlink will be unable to offer delivery to international students at this time. The situation will be reviewed periodically.

  1. You can create a Brightlink account with a username and password at any time and you will need to do this before you purchase courses from the Brightlink online shop.
  2. You will have access to a level 3 unit for 6 months and a level 6 unit for 10 months from the date of purchase.
  3. You will automatically be given access to the induction unit with any purchase. This unit will explain how to access materials and work with the Brightlink team.
  4. Following unit purchase a tutor will be in touch with you to introduce themselves within 48 working hours.
  5. You will be required to purchase CILEx recommended textbooks for all units to compliment your Brightlink studies and the support of your tutor. You will be signposted to these by your tutor. At level 3 the publishers of the recommended texts are CILEx law school. You can purchase them via their online shop usually at a cost of around £25 each (prices not guaranteed). At level 6 recommended reading titles are produced by various publishers and can be found on the CILEx website
  6. You will be asked to make an appointment with your tutor to speak via Skype as soon as possible after unit purchase. If you have multiple tutors, for different units you will need to do this with each. All Skype contact will be scheduled in advance at a mutually convenient time, arranged by e-mail. During this conversation your tutor will introduce themselves, work through the induction unit and unit schedule and undertake the needs exercise with you.
  7. You will be given an individual learning plan and it will be your responsibility to complete and maintain it and share it regularly with your tutor. Brightlink Learning, its staff and associates will not share your information with any third parties.
  8. When you are ready to complete assignments or mock examinations you may submit each to your tutor for marking on one occasion. You should send your assignment as a word document/s to your tutor’s e-mail address. They will respond confirming receipt, mark using track changes, store a copy and return to you via e-mail within 14 working days for an assignment and 21 working days for a mock examination or professional skills unit submission. Each assignment or mock examination will only be marked once. If your unit is updated during your subscription and contains amended assignments you may also complete these once each in addition to your original work.
  9. For professional skills units you may submit your work twice. Specific feedback, guidance or correction are not allowed under CILEx examination rules. However we will provide you with general feedback on first marking and provide you with a second opportunity to submit. If you require any further marking there will be a marking fee or £35.
  10. When your subscription expires you can choose to re-purchase following the same process via our online shop and PayPal.
  11. If English is not your first language it is recommended that you seek advice before purchasing any units of study with Brightlink Learning. You may need to undertake language study first in order to subscribe to our online learning at your chosen level. You will be responsible for ascertaining this and Brightlink Learning cannot advise on further language study. If you choose to ignore this advice and purchase courses from us we reserve the right to terminate your subscriptions if your written English is not of the standard required by the Awarding Organisation. If your subscription is terminated for this reason we will be unable to refund your payment so please be very clear before you proceed with purchase.
  12. In addition to purchasing a study subscription you are also required to be a member of the Chartered Institute of Legal Executives. You can register for membership online and find all details of how to do this and associated costs at It is your sole responsibility to arrange and administer your membership. CILEx require that anyone who wishes to sit a CILEx examination or submit coursework must be a CILEx member.
  13. Purchasing a course of CILEx study does not include examination entry, becoming a CILEx member or any other related costs.
  14. You may enter for an examination session in any subject area when you feel ready to do so. For the professional skills units it is recommended that you wait until your tutor has passed your work and an internal verifier has confirmed this before applying to submit your work to CILEx.
  15. You must enter yourself for examinations and coursework submission directly with CILEx via their website. Examination sessions are in January and June and will be undertaken by you at your local external examination centre. You should ensure via CILEx that there is an external centre near you before purchasing any Brightlink units. It is your responsibility alone to find out the deadline dates for exam registration and enter yourself.
  16. If your employer is paying for your course we may provide them with regular updates on your progress.
  17. We will always try to ensure our materials are up to date and relevant to the subject specifications but this website is available on an “as is” and “as available” basis and any express or implied warranties of any kind in relation to it, including, but not limited to, satisfactory quality, fitness for a particular purpose, availability, completeness, accuracy, non-infringement, compatibility and security are excluded to the fullest extent permitted by law. The content of this website is not intended to provide advice or guidance for any purpose other than the study of the qualifications specified. The information contained on this website may be changed at any time without notice.
  18. Copyright in all course materials remains that of Brightlink Learning. Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of these materials may be loaned, resold or hired out for any purpose without prior written permission from Brightlink Learning. All intellectual property rights in and to the Brightlink Learning website and its contents are the property of Brightlink Learning and you agree not to copy, reproduce, transmit, distribute or create derivative works of any part of the website for any purpose except personal study use, nor assist any third party to distribute or commercially exploit all or any part of the website. When paying for these materials and using them Brightlink Learning permits you to print or download extracts of material to a standalone personal computer providing that Brightlink Learning is acknowledged as the source. Brightlink may revoke this permission at any time.
  19. Brightlink e-learning courses are not transferrable to any other party.
  20. You should take great care when making a purchase as refunds and transfers cannot be granted once the purchase has been processed
  21. Without limitation Brightlink Learning shall not be liable for any loss or damage of any kind arising from or in any way connected with use of this website or its contents or any materials derived from it, whether such losses were foreseen, foreseeable, known or otherwise.
  22. Brightlink Learning cannot be held responsible for the availability or content of any external websites or resources to which it has hyperlinks and might not endorse or approve any material on such websites.
  23. All fees are shown in the shop and are payable in full at the time of purchase. Course fees include online materials, access to tutor guidance by e-mail and Skype for the relevant period of subscription from the date of purchase. No partial refunds or discount will be given for any materials not utilised.
  24. You are required to have an e-mail address. It is a condition of your application to purchase a course that you have access to the internet so that you can access all resources and materials and you will need a Skype account which is free to access. You also need to satisfy yourself that you will be able to use the web based course resources by reference to the specification provided here. In order to use these materials effectively you will need a computer with the following computer specifications:
  • Internet connection
  • Web Browser – the newest version of Internet Explorer, Firefox, Chrome or Safari (all available for free)
  • PDF viewer – Adobe Acrobat Reader
  • Document software – Microsoft Word, Open Office or Google Docs
  • Video files – Macromedia Flash
  • Screen resolution – 1024 x 768 or higher
  • Speakers
  • Skype
  • Microphone
  1. These terms and conditions and your use of this website shall be governed by the law of England and Wales. The law of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.
  2. Brightlink Learning reserves the right to refuse purchases at any time and to end any user’s access to the website with immediate effect should this become necessary or desirable. If this should happen the user will be notified at the time of removal.
  3. By accessing and/ or browsing this website you accept all the terms and conditions and are acknowledging and agreeing to everything contained within them.
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